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Legal Stuff

6-months free Essentials broadband & phone

Our 6-months free broadband & phone promotion is subject to status, acceptance & availability in your area 18-month minimum term & £12.04 per month line rental still applies. A one-off £29.99 connection fee applies. Not available in conjunction with any other offers and may be withdrawn at any time. All chargeable calls and other charges will apply as standard. Essentials monthly fee will be applied as a credit to your first 6 bills. Line rental and subscription fees are subject to change. Offer excludes new lines. Offer ends 30/09/2010.


Essentials broadband & phone

Our TalkTalk Essentials broadband and phone package is subject to status, acceptance & availability in your area. An 18-month minimum term & £12.04 per month line rental still applies. A one-off £29.99 connection fee applies. Please be aware other conditions also apply. If you require a new or reconnected phone line you will need to pay a one-off £79.99 connection fee & will be subject to a credit check. Monthly payments must be made by direct debit only. Calls to 0871 cost no more than 10p per minute & to 070 no more than 47.50p per minute. All chargeable calls are subject to 10.9p connection fee. For full terms & conditions please visit talktalk.co.uk/policies & for prices visit talktalk.co.uk/pricing.


Our broadband packages are subject to availability in your area and this covers 85% of UK households. If your home cannot be connected to the broadband service supplied with this package, you may still be able to get an alternative broadband service from TalkTalk at £15 extra per month.


Speed:

We'll give you the highest available speed up to 24Meg. Your top speed depends on line quality, internal wiring and proximity to the exchange.


Unlimited UK Evening & Weekend landline calls:

Our unlimited UK Evening & Weekend landline calls are available between 7am to 7pm, weekdays & between midnight Friday & midnight Sunday. The offer applies to UK numbers starting 01, 02, 03, 0845 & 0870 only but excludes calls to Channel Island, dial-up internet, indirect access & all other numbers. The maximum call time is 60 minutes per call but if you would like to keep chatting you can call back before 60 minutes to avoid our standard call rate charges.


BT Comparison

The £196 BT saving is based on the subscription cost comparison over 18 months to TalkTalk Essentials & BT Unlimited Weekend Call Plan & Total Broadband Option 2. An 18-month minimum term applies to the stated BT products compared to an 18-month minimum term on the stated TalkTalk products. Comparison includes TalkTalk £29.99 connection fee and £12.04 line rental but excludes any disconnection charges. BT offering includes additional security features; pop-up blockers, parental controls, identity theft protection & anti-phishing, while TalkTalk includes £2 per month Super Secure Boost. BT & TalkTalk features include email anti-virus & spam blocker. These prices are correct at 26/08/10, as per www.bt.com except TalkTalk and BT line rental pricing correct as of 01/10/10.


Virgin Comparison

The £276 Virgin saving is based on the subscription cost comparison over 18 months to TalkTalk Essentials &Virgin Broadband XL & Phone L. A 12-month minimum term applies to stated Virgin products compared to an 18-month minimum term on stated TalkTalk products. Comparison includes TalkTalk £29.99 connection fee and £12.04 line rental but excludes any disconnection charges. Virgin Media's offering includes unlimited download limit with speeds up to 20Meg. These prices are correct at 26/08/10 as per www.virginmedia.com.


BT Comparison (NO promotion)


The £154 BT saving is based on the subscription cost comparison over 18 months to TalkTalk Essentials & BT Unlimited Weekend Call Plan & Total Broadband Option 2. A 12-month minimum term applies to the stated BT products compared to an 18-month minimum term on the stated TalkTalk products. Comparison includes TalkTalk £29.99 connection fee and £12.04 line rental but excludes any disconnection charges. BT offering includes additional security features; pop-up blockers, parental controls, identity theft protection & anti-phishing, while TalkTalk includes £2 per month Super Secure Boost. BT & TalkTalk features include email anti-virus & spam blocker. These prices are correct at 01/09/10, as per www.bt.com


BT Comparison (NO promotion)


The £135 Virgin saving is based on the subscription cost comparison over 12 months to TalkTalk Essentials &Virgin Broadband XL & Phone L. A 12-month minimum term applies to stated Virgin products compared to an 18-month minimum term on stated TalkTalk products. Comparison includes TalkTalk £29.99 connection fee and £12.04 line rental compared to £11.99 line rental applicable to Virgin but excludes any disconnection charges. Virgin Media's offering includes unlimited download limit with speeds up to 20Meg. These prices are correct at 01/09/10 as per www.virginmedia.com


Plus broadband & phone

Our TalkTalk Plus broadband and phone package is subject to status, acceptance & availability in your area. An 18-month minimum term & £12.04 per month line rental still applies. A one-off £29.99 connection fee applies. Please be aware other conditions also apply. If you require a new or reconnected phone line you will need to pay a one-off £79.99 connection fee & will be subject to a credit check. Monthly payments must be made by direct debit only. Calls to 0871 cost no more than 10p per minute & to 070 no more than 47.50p per minute. All chargeable calls are subject to 10.9p connection fee. For full terms & conditions please visit talktalk.co.uk/policies & for prices visit talktalk.co.uk/pricing


Our broadband packages are subject to availability in your area and this covers 85% of UK households. If your home cannot be connected to the broadband service supplied with this package, you may still be able to get an alternative broadband service from TalkTalk at £15 extra per month.



Speed:

We'll give you the highest available speed up to 24Meg. Your top speed depends on line quality, internal wiring and proximity to the exchange.


Unlimited UK landline calls

The price for calling non-geographic numbers starting with either 084 or 087 is 12p per minute. The maximum call time is 60 minutes per call but if you would like to keep chatting you can call back before 60 minutes to avoid our standard call rate charges. For a full list of prices please visit talktalk.co.uk/pricing


Unlimited Download allowance

A fair usage policy applies to your unlimited download allowance. Please see www.talktalk.co.uk/legal/fup.html for further details.


Mobile Flat Rate

Calls to UK mobiles are 7p per minute plus a 10.9p connection fee per call.


Calling Circle:

Calling Circle discounts do not apply to numbers dialled using the 18418 prefix. Our standard call connection fee of 10.9p applies to all calls. Please visit www.talktalk.co.uk/products/phone-line/Talk-UK-Anytime for further details.


BT Comparison:


The £206 BT saving is based on the subscription cost comparison over 18 months to TalkTalk Plus & BT Unlimited Broadband and Calls & Friends & Family™ Mobile. An 18-month minimum term applies to stated BT & TalkTalk products. Comparison includes TalkTalk £29.99 connection fee and £12.04 line rental but excludes any disconnection charges. BT offering includes additional security features; pop-up blockers & parental controls. BT & TalkTalk features include email anti-virus & spam blocker. These prices are correct at 26/08/10 as per www.bt.com except TalkTalk and BT line rental pricing correct as of 01/10/10


Virgin Comparison


The £234 saving is based on the subscription cost comparison over 12 months to TalkTalk Plus &Virgin Broadband XL & Phone XL & Talk Mobile. A 12-month minimum term applies to stated Virgin products compared to an 18-month minimum term to stated TalkTalk products. Comparison includes TalkTalk £29.99 connection fee and £12.04 line rental compared to £11.99 line rental applicable to Virgin but excludes any disconnection charges. Virgin Media's offering includes unlimited download limit with speeds up to 20Meg. These prices are correct at 01/09/10 as per www.virginmedia.com

Boosts

All Boosts have a minimum duration of 30 days at a time. Once you add a Boost you will continue to receive it until you opt-out or your contract ends. You must give 48 hours notice to remove a Boost prior to the end of the 30-day billing period that applies to your account. Notice received after the monthly cut-off time will be actioned at the end of your next billing period. You can change your Boosts via Customer Services or talktalk.co.uk/myaccount.


Anytime Calls Boost

Our Anytime Calls Boost applies to UK landline numbers starting 01, 02, 03, 0845 & 0870 only but excludes calls to Channel Island, dial-up internet, indirect access & all other numbers. The maximum call time is 60 minutes per call but if you would like to keep chatting you can call back before 60 minutes to avoid our standard call rate charges.


International Calls Boost

Applies to calls made to standard price mainland landline numbers. Please see talktalk.co.uk/internationalcalls for a full list of destinations. The maximum call time is 60 minutes per call but if you would like to keep chatting you can call back before 60 minutes to avoid our standard call rate charges.


Mobile Saver Boost

Our Mobile Saver Boost applies to calls to UK mobiles & discounts our standard per minute call rates by 50%. Our standard call connection charge of 9.9p applies.


Super Secure Boost

Our Super Secure Boost is £2 per month for Essentials and legacy tariff customers. The Boost is free of charge for TalkTalk Plus customers. Unfortunately we are currently only able to offer the Super Secure Boost to PC users.


Mega Download Boost

If you download a lot of music, movies or watch TV online you can add the Mega Download Boost and increase your download allowance by 40GB. This will provide you with an 80GB download limit each month.


Calling Features Boost

Calling features are available as a bundle of six. Unfortunately we are unable to offer the individual features separately.

Calling Features Boost
Calling features are available as a bundle of six. Unfortunately we are unable to offer the individual features separately.

Mobile Saver Boost:
Our Mobile Saver Boost applies to calls to UK mobiles & discounts our standard per minute call rates by 50%. Our standard call connection charge of 9.9p applies.

Anytime Calls Boost
Our Anytime Calls Boost applies to UK landline numbers starting 01, 02, 03, 0845 & 0870 only but excludes calls to Channel Island, dial-up internet, indirect access & all other numbers. The maximum call time is 60 minutes per call but if you would like to keep chatting you can call back before 60 minutes to avoid our standard call rate charges.

Mega Download Boost:
If you download a lot of music, movies or watch TV online you can add the Mega Download Boost and increase your download allowance by 40GB. This will provide you with a 80GB download limit each month.

36 International Destinations
This applies to standard price mainland local and national landline numbers in the relevant country but excludes any non-geographic, premium rate (or equivalent) numbers in that country. The maximum call time is 60 minutes per call but if you would like to keep chatting you can call back before 60 minutes to avoid our standard call rate charges for those countries. We are only able to offer 36 International destinations to new customers signing up to the Talk UK Anytime tariff and UK Evening & Weekend.

Super Secure Boost
Our Super Secure Boost is £2 per month for Essentials and legacy tariff
customers. The Boost is free of charge for TalkTalk Plus customers. Unfortunately we are currently only able to offer the Super Secure Boost to PC users.

Unlimited Calls to 0845 & 0870 Numbers:
Unlimited calls to 0845 & 0870 numbers applies to calls made in the evenings and at weekends or anytime depending on your call plan while you remain a TalkTalk customer with £12.04 per month line rental. The maximum call time is 60 minutes per call but if you would like to keep chatting you can call back before 60 minutes to avoid our standard call rate charges. This feature is available to new phone and broadband (Essentials package) customers. Existing customers on all other TalkTalk tariffs (excluding the Essentials package) must opt in to benefit.

Unlimited calls to TalkTalk customers:
 We offer unlimited calls between most TalkTalk customers; we have over 4 million of them. It’s best to check via the Directory on ‘My Account’, whether the number you would like to call is included. Unfortunately this offer doesn’t relate to calls made through a TalkTalk four-digit access code or dialler box. The maximum call time is 3 hours per call but if you would like to keep chatting you can call back before 180 minutes to avoid our standard call rate charges.

Free router
Receive a free router when you sign up to our broadband package. This offer is only available to new broadband connections.

Broadband & Phone

Free for 6 months on Essentials broadband and phone

Essentials

All the phone and broadband you need, plus lots more you'll really want, all at a tiny price.

  • The fastest possible speed - that's up to 24Meg
  • Generous 40GB download allowance
  • Evening and weekend calls to all UK landlines
    (including 0870/0845 numbers)
  • FREE technical & customer support
  • FREE wireless router
  • ...
Save up to £196 vs BT.

FREE for 6 months then £6.99 a month

+£12.04 line rental (cheaper than BT)
+£29.99 connection fee

Find out more Buy now

CompareTalkTalk
Essentials
Virgin
XL*
BT
More BB
SpeedUp to 24MegUp to 20MegUp to 20Meg
Download Allowance (FUP)40GBUnlimited40GB
Monthly cost (incl. line rental)£19.03£35.44£33.02
Connection Fee£29.99£35.00£0.00
Security£2(monthly)IncludedIncluded
18 month totals(incl.security) £366.59£642.92£562.86
Savings incl.
connection fee
£276.33£196.27

Plus

A bright idea for families and busy households that demand more from their phone and broadband.

  • The fastest possible speed - that's up to 24Meg
  • Unlimited downloads
  • Unlimited, anytime calls to all UK landlines
    (including 0870/0845 numbers)
  • FREE technical & customer support
  • Free wireless 'N' router
  • Call UK mobiles for 7p/min flat rate
Save up to £206 vs BT.

£14.99 a month.

+£12.04 line rental (cheaper than BT)
+£29.99 connection fee

Find out more Buy now

CompareTalkTalk
Plus
Virgin
XL*
BT
Unlimited
SpeedUp to 24MegUp to 20MegUp to 20Meg
Download Allowance(FUP)UnlimitedUnlimitedUnlimited
SecurityIncludedIncludedIncluded
Monthly cost(incl.line rental)£27.03£41.44£41.52
Connection Fee£29.99£35.00£0.00
18 month totals£516.53£750.92£723.36
Savings incl.
connection fee
£234.39£206.83

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Why TalkTalk?

We've won all these awards in the last 12 months.

Overall winner Icon

Overall winner bundled providers

Value for money Icon

Overall winner value for money

Value for home phone Icon

Number 1 for best value home phone

Top 10 Broadband award Icon

Top 10 Broadband awards

Best broadband & home phone bundle Icon

Best broadband & home phone bundle

  1. Independent experts Broadband Choices have proven our broadband is consistently faster than BT.
  2. 9 out of 10 of our customers would recommend us. We bet you know some of them, so why not see what they think?
  3. We've won loads of awards including being voted 'Best Value for Money' by independent experts Uswitch for 6 years running.
  4. If you don't love our phone and broadband within the first 30 days, you can leave no strings attached.
  5. Calls to customer services are completely free, answered by a real person within 15 seconds.
Boosts

Do you make a lot of calls to mobiles, or like to watch TV online? Well, we've got some clever Boosts you can add to make your package even better. All seven boosts are available with our Essentials package, and you can enhance your TalkTalk Plus package with International, Super Secure and Calling Features Boosts

availiable with Essentials
Anytime Calls Boost Icon Anytime Calls Boost

£4.00 | Info

Mega Download Boost Icon Mega Download Boost

£4.00 | Info

Mobile Saver Boost Icon Mobile Saver Boost

£2.00 | Info

International Boost Icon International Boost

£2.00 | Info

Calling Features Boost Icon Calling Features Boost

£4.00 | Info

Super Secure Boost Icon Super Secure Boost

£2.00 | Info

Availiable with PLUS

More about Boosts

Broadband Explained
Request an information Pack here